Available with any of the following subscriptions, except where noted:
- OurPeople Reach
- OurPeople Communicate
Feedback blocks allow you to collect feedback in line in your broadcast. Simply create your Broadcast as normal and select (+) in the lower right corner to select the Feedback block to be added to the Broadcast
1. Click the (+) icon in the lower right.
2. Select the "Feedback" option
3. You will then see the Feedback screen where you can select the Feedback Type. The options are as outlined
Feedback Type Options:
- Rating: Star rating system where you can alter the number of stars to select from 3-10.
- Text: Allows users to type their feedback as written text. Here you can control the character limits (min and max) on the feedback reply.
- Number: Allows users to provide a number to outline their feedback. With this option you can also set min and max thresholds on the number's you would like to receive as feedback.
- Date: Allows user's to provide a specific date as their feedback, great for confirming team event dates.
- Choice: Essentially enables you to create multiple choice options for your user's to select from as their feedback.
- Sign: users can draw their own signature. Signatures can be collated in the reporting and downloaded as a csv or pdf.
4. Once you have selected your desired Feedback type you can then set the Title of the Feedback and any limitations associated with the selected type.
5. Once you have created the Feedback prompt select Confirm.
6. You will then get the Broadcast preview with your feedback. And you can then complete the Broadcast as normal.
7. Once the Broadcast has been sent you will be able to view the feedback report within the Broadcast, which will outline individuals responses to the feedback.
8. On the report you will see all user responses thus far. You can also select the below icon to view the details of each individual response.
9. Individual response view within the Feedback Report.
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