How to Manage an Account

Learn how to manage a persons account in OurPeople, allowing admins to delete or freeze accounts, with options to restore access or delete permanently.

Steps to Manage an Account:

1. Click on "People" to locate the person's profile.
2. After using filters, click on the person's name to access their account.
3. Global or Team Admins can choose to "Delete" or "Freeze" a person.
4. Deleting an account removes access, marks messages as deleted, and changes the name to "Deleted Person."
5. Confirm the deletion and click "Freeze" to restrict access.
6. Frozen people can't access OurPeople but will retain message history.