Deleting a User will permanently delete them from the OurPeople App.

If the Team Member has switched to a different Location or Team, please read Editing a Team Member.

Only Global Admins can delete users and their data. For Team and Broadcast Admins, learn more about Freezing users here.

Before viewing the steps on how to Delete a User it is important to know this:

They are never again able to access the app/chat
Their sent messages are marked as deleted and are no longer readable to others. The message is shown in the chat but its content is removed.
The person's name is changed to Deleted Person and this is what others will see in member lists or against sent messages.

If you delete a user you will be deleting all of their information, so make sure you collect anything of importance before deleting. You can freeze a user and gather the information then delete it once you've collected what you needed.

To Delete a Team Member:

STEP 1: From the Navigation menu, select People

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STEP 2: Search for the Team Member you wish to Delete using the "search" box.

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Step 4: Click "Delete" inside the Team Member's profile settings. This will bring up a dialog box in which you have to type "permanently delete" and then push OK.

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If you wish to remove the Team Member from a single Team please see Editing Team Members.

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How to Delete Users

Deleting a User will permanently delete them from the OurPeople App.

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Articles in this section

Deleting a User will permanently delete them from the OurPeople App.

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