Who can use this feature?
Group messages are created by Global Admin from the Our People console. Admin can create a topic and select the users that are able to access the group message from their App.
To create a group message:
STEP 1: From the top right corner, select the "Settings" cog.
STEP 2: Select the "Topics" tab.
STEP 3: Click "Add Topic" in the top right corner of the Topic screen.
STEP 4: Enter the Title of the Group Chat and a description in the "Title" and "Description" fields.
Group chat will default to Restricted and Visible. If you want to hide the group message, click "visible" to toggle it to hidden. If you want your group message to be available to all staff, click Restricted to toggle the group chat to "Public".
STEP 5: If "Restricted" is chosen, Admin will need to select which staff members are able to access this Group Chat by selecting Tags.
To view a list of exactly who will be able to access the new group message, click "View Recipients".
STEP 6: Click Save. Your new Topic will be saved and accessible to the Team Members you have given access via the Our People App.