Freezing a Team Member (Deactivating)

Any Team Member can be deactivated (frozen) by a relevant Global User or Team Admin. Team Members are frozen because they have left the business.

If the Team Member has switched to a different Location or Team, please read Editing a Team Member.

To freeze a Team Member:

STEP 1: From the Navigation menu, select People

The Active tab will be loaded automatically. If you wish to freeze a "Pending" member, make sure the "Pending Tab" is selected.

STEP 2: Search for the Team Member you wish to freeze using the "search" box.

Step 4: Click "Freeze" inside the Team Member's profile settings. You'll also be able to unfreeze from the same menu. The Team Member will be deactivated and can be found in the "Frozen Tab".

Freezing a Team Member removes access to ALL Teams. If you wish to remove the Team Member from a single Team please see Editing Team Members.

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