Lively Leisure uses OurPeople for effective team communications. Rachel has seen how OurPeople has improved communication and employee engagement at other locations wants to get it set up for her team.
Fiorenza Italian uses OurPeople for effective team communications. Roxanne has seen how OurPeople has improved communication and employee engagement at other locations wants to get it set up for her team.
Mélon uses OurPeople for effective team communications. Louise has seen how OurPeople has improved communication and employee engagement at other locations wants to get it set up for her team.
Norton Health uses OurPeople for effective team communications. Florence has seen how OurPeople has improved communication and employee engagement at other locations wants to get it set up for her team.
Previously Lively Leisure had used a messaging app to communicate, but some team members weren’t happy about other employees having access to their phone numbers. Vital information was getting missed because there was too much going on in the chat.
Previously Fiorenza Italian had used a messaging app to communicate, but some team members weren’t happy about other employees having access to their phone numbers. Vital information was getting missed because there was too much going on in the chat.
Previously Mélon had used a messaging app to communicate, but some team members weren’t happy about other employees having access to their phone numbers. Vital information was getting missed because there was too much going on in the chat.
Previously Norton Health had used a messaging app to communicate, but some team members weren’t happy about other employees having access to their phone numbers. Vital information was getting missed because there was too much going on in the chat.
Lively Leisure now uses OurPeople to make sure information gets to the right people, in the right place, at the right time.
Fiorenza Italian now uses OurPeople to make sure information gets to the right people, in the right place, at the right time.
Mélon now uses OurPeople to make sure information gets to the right people, in the right place, at the right time.
Norton Health now uses OurPeople to make sure information gets to the right people, in the right place, at the right time.
Tags
To make it the work of a moment to select the right people to receive information, OurPeople uses special Tags assigned to each user.
Lively Leisure has already set up their Tags so everyone in the company has various Tags such as the Location they work at, their Job Title and various Skills.
Fiorenza Italian has already set up their Tags so everyone in the company has various Tags such as the Location they work at, their Job Title and various Skills.
Mélon has already set up their Tags so everyone in the company has various Tags such as the Location they work at, their Job Title and various Skills.
Norton Health has already set up their Tags so everyone in the company has various Tags such as the Location they work at, their Job Title and various Skills.
Meet Brandy
She works as a Gym Instructor at Clifton Health Club but also works part time as a Receptionist and teaches a Spin class.
So she has the Tags Gym Instructor,ReceptionistClifton Health Club, and Spin
Meet Nadine
She works as a Sous-chef at the Cabot Circus restaurant, but also works part time as a Bartender and has the skill Mixology
So she has the Tags Sous-chef,Bartender,Cabot Circus and Mixology
Meet Holly
She works as a Visual Merchandiser at the Princes Street store, but also works part time as a Sales Associate and has the skill First Aid
So she has the Tags Visual Merchandiser,Sales Associate,Princes Street and First Aid
Meet Siobhan
She works as a Healthcare Advisor at the Frenchay Diagnostic Centre, but also works part time on the Bookings Team and has the skill Dementia Care
So she has the Tags Healthcare Advisor,Bookings Team,Frenchay Diagnostic Centre and Dementia Care
If Brandy wants to send a broadcast to all the other Gym Instructors at Clifton Health Club she can simply write the message, tap Clifton Health Club and Gym Instructor and off it goes, no more guessing whether the information has reached the right people.
Simple, targeted communication.
If Nadine wants to send a broadcast to all the other Sous-chefs at Cabot Circus she can simply write the message, tap Cabot Circus and Sous-chef and off it goes, no more guessing whether the information has reached the right people.
Simple, targeted communication.
If Holly wants to send a broadcast to all the other Visual Merchandisers at Princes Street she can simply write the message, tap Princes Street and Visual Merchandiser and off it goes, no more guessing whether the information has reached the right people.
Simple, targeted communication.
If Siobhan wants to send a broadcast to all the other Healthcare Advisors at Frenchay she can simply write the message, tap Frenchay Diagnostic Centre and Healthcare Advisor and off it goes, no more guessing whether the information has reached the right people.
Unless you have a system that integrates with us we will need to import your users on a spreadsheet. You can download the sheet here.
The User import sheet has to be filled out correctly. For instructions on how to complete the user import see this guide.
Or if you only have a few users you can add them yourself - how to invite a user
Send the completed Import spreadsheet to help@ourpeople.com and we’ll load everybody into the system.
You might want to pick a few key users for us to prioritise getting accounts set up for. To do this just send us their names, phone numbers and job titles.
Training
You can book a training session for you and your staff by emailing help@ourpeople.com, we highly recommend this!
Rachel gets a few key team members together for a webinar training session.
At Rachel's location, they have been having trouble getting shifts covered, so after the webinar they practice sending Cover cards to each other.
Roxanne gets a few key team members together for a webinar training session.
At Roxanne's location, they have been having trouble getting staff to sign up to health and safety policies, so after the webinar they practice sending Tap to Sign cards to each other.
Louise gets a few key team members together for a webinar training session.
At Louise's location, they have been having trouble getting staff to attend sales training events, so after the webinar they practice sending Training Event cards to each other.
Florence gets a few key team members together for a webinar training session.
At Florence's location, they have been having trouble getting staff cover, so after the webinar they practice sending Cover cards to each other.
Once your account is set up, You can download the mobile app yourself here: get.ourpeople.com
Logging in to the web app
It’s very important that admin users have access to the web app version of OurPeople. You can do a lot through the mobile app but the web app has some really handy extra features.
Rachel records a welcome video to send out, and schedules it to go out on launch day.
She also uploaded the staff handbook to the Files section and added some pictures of last year’s staff party.
Roxanne records a welcome video to send out, and schedules it to go out on launch day.
She also uploaded the staff handbook to the Files section and added some pictures of last year’s staff party.
Louise records a welcome video to send out, and schedules it to go out on launch day.
She also uploaded the staff handbook to the Files section and added some pictures of last year’s staff party.
Florence records a welcome video to send out, and schedules it to go out on launch day.
She also uploaded the staff handbook to the Files section and added some pictures of last year’s staff party.
Spread the news
Make sure all of your team know what’s happening and why.
The main thing they need to know is that to log in the need the MAGIC WORD. This a simple security measure.
Your magic word will be sent to you once your staff are uploaded (it’s usually just the name of your company).
Rachel tells staff they are getting a new app for staff to use to improve communication. They will need the magic word livelyleisure to log in.
Roxanne tells staff they are getting a new app for staff to use to improve communication. They will need the magic word fiorenzaitalian to log in.
Louise tells staff they are getting a new app for staff to use to improve communication. They will need the magic word melon to log in.
Florence tells staff they are getting a new app for staff to use to improve communication. They will need the magic word nortonhealth to log in.
The new app will mean less time spent in boring staff meetings as information can be sent out quickly. The app makes it easier to get a shift covered, or find information you need.
To make sure she reaches everyone she also puts up a poster in the break room with the download link get.ourpeople.com and the magic word for her company.
Launch
Rachel emails help@ourpeople.com a few days before launch to book the invite sms for her team. (Please give us a day or two’s notice before you want it to go out)
Some of her team have already logged in and are using the app, but she wants an invite SMS to go out to the rest of them. This will contain the download link get.ourpeople.com so that people can easily get to the app.
Rachel and her early adopters are on hand to help get people logged in and deal with any issues.
Roxanne emails help@ourpeople.com a few days before launch to book the invite sms for her team. (Please give us a day or two’s notice before you want it to go out)
Some of her team have already logged in and are using the app, but she wants an invite SMS to go out to the rest of them. This will contain the download link get.ourpeople.com so that people can easily get to the app.
Roxanne and her early adopters are on hand to help get people logged in and deal with any issues.
Louise emails help@ourpeople.com a few days before launch to book the invite sms for her team. (Please give us a day or two’s notice before you want it to go out)
Some of her team have already logged in and are using the app, but she wants an invite SMS to go out to the rest of them. This will contain the download link get.ourpeople.com so that people can easily get to the app.
Louise and her early adopters are on hand to help get people logged in and deal with any issues.
Florence emails help@ourpeople.com a few days before launch to book the invite sms for her team. (Please give us a day or two’s notice before you want it to go out)
Some of her team have already logged in and are using the app, but she wants an invite SMS to go out to the rest of them. This will contain the download link get.ourpeople.com so that people can easily get to the app.
Florence and her early adopters are on hand to help get people logged in and deal with any issues.
If you need any support or ideas for your launch day let us know.
Meet Brandy
Meet Holly
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